CloudOps Support
When using any of our email support options, please include your login name (no passwords please).
Basic Support
Every basic hosting plan includes 30 minute turn-around email support during our normal business hours (7am-7pm PDT):
| support@cloudops.cc | General support requests | |
| dns@cloudops.cc | DNS related requests | |
| requests@cloudops.cc | Feature requests |
Extended Support
In addition to our services, we also offer the following extended support options:
- 24/7 monitoring of your servers, both the platform and your applications
- Regular backups of your dynamic data (databases, etc)
- High availability configurations - add redundancy to your architecture
Contact us to get a quote on these services, or to request any additional support options you may require.